Frequently Asked Questions
Everything you need to know about high-performance comfort and support.
How do I determine the right size for my Remind Insoles?
Our insoles are designed to match your standard US shoe size. If you are between sizes, we recommend ordering the larger size and trimming the toe area for a custom fit using your original shoe liner as a template.
What makes Remind Insoles different from standard foam inserts?
Unlike generic inserts, Remind Insoles utilize proprietary impact-absorbing materials and biodynamic shapes that align your joints and distribute weight evenly, specifically engineered for high-impact sports like skateboarding and snowboarding.
How long do the insoles typically last?
Durability varies based on activity level, but most users find that our insoles maintain their structural integrity and cushioning for 6 to 12 months of heavy athletic use.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not feeling the difference in comfort or support, you can return your insoles within 30 days of purchase for a full refund, even if they have been trimmed.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
Can I wash my Remind Insoles?
Yes, we recommend hand washing your insoles with mild soap and cool water. Always allow them to air dry completely before placing them back into your shoes; avoid using a dryer or high heat sources.